Patient Care Coordinator

We are currently seeking a full-time Patient Care Coordinator. As a patient care coordinator, you will play an important role in ensuring that the patient’s experience is seamless from the initial point of contact with us to their graduation. Duties include:

● Answering phones and checking-in patients.

● Help patients feel welcome upon arriving and when leaving their appointments.

● Ensuring the patient is scheduled for appointments based on their plan of care.

● Collecting out-of-pocket costs (Co-pays etc.).

● Creating and maintaining patient records.

● Obtaining prior insurance authorization for patients when required.

● Obtaining physician referrals for patients when required.

● Working closely with the clinic director to ensure the schedule remains full so that we can help as many people in the community as possible.

● Helping therapists with patients when needed.

● Ensuring that the clinic remains clean and organized.

We are looking for an outgoing, team-oriented individual that has strong critical thinking skills, is detail oriented, can multitask, can work in an electronic health records system, loves to learn, and seeks to find mastery in all that they do.

Although we prefer experienced associates, we will not turn away the right individual. If this position excites you, let’s talk. Please email nquick@berkanarehab.com and put “Growth” in the subject line so we can connect, and you can learn more about this amazing opportunity.